American Home Assurance Company (AHA), Commonly known as AIG, has been re-branded as Chartis insurance. The change will be take effect from 18 Jan, 2010

• Existing policies remain unchanged.
• The office is moving from  AIG Building, 22 Martin road, Singapore 239058 to Chartis Building, 78 Shenton Way #07-16, Singapore 079120
• Website is shifting from http://www.aiggeneral.com.sg to http://www.chartisinsurance.com.sg/

AIG policy holders will receive the letter as below:

we are pleased to announce that American Home Assurance Company, Singapore Branch (AHA), will be rebranded to Chartis on 18 january 2010. this reflects the company’s brand alignment with the worldwide operations of chartis, inc.

the launch of Chartis in singapore is held in conjunction with our office relocation to the Chartis building at 78 shenton way. the timing of the rebranding and the move to our new location are viewed as auspicious because shenton way is where we opened one of our first offices in singapore. aig’s presence in singapore dates back to 1927 with AHA serving the singapore community since 1953.

the only immediate change you will see is in the new brand name and address. our insurance policy commitment to you remains unchanged. as we rebrand ourselves, we will continue our focus on service excellence; all our payment and claims processes standards remain as high as they are now.

the launch of Chartis in singapore represents an exciting and significant milestone on our path towards operating independence and the unification of our market leading international and U.S. general insurance business under one brand.

the name Chartis is derived from the greek word for map. it was chosen because it signifies the company’s ability to help clients and customers chart a course through today’s complex business environment.

although the Chartis brand is new, we are already one of the largest and most financially secure insurance organizations in the world. we employ 34,000 people worldwide and serve more than 40 million individual and business customers in more than 160 countries and jurisdictions.

today, we are the largest general insurance company in singapore with more than $740 million* in assets as at 30 september 2009. our ability to pay claims has not changed; we handled more than 121,000 new claims cases with more than $240M* claims paid in 2009.

our success would not be possible without customers such as you; we will continue to strive to earn your trust in all that we do by continuously searching for ways to enhance the services and products we provide.

if you have any questions or if you would like to have additional information about our company or products, pleases do not hesitate to contact us.

most sincerely,

kevin goulding
president
american home assurance company, singapore branch